Bloom Café & Restaurant
Comprehensive Cafe & Restaurant Management System
Client Challenge
Bloom Cafe needed to replace slow, paper-based order ticketing that caused delay bottlenecks between servers, cashiers, and the kitchen, especially during peak weekend hours.
Research & Insights
We shadowed servers during peak hours, mapping order entry flows. We discovered that a server spent 15% of their shift walking to input tickets on legacy terminals.
Design Process & UX
We designed a responsive, touch-optimised interface using dynamic particle backgrounds for ambient branding. Buttons and selectors were oversized to prevent input errors on small tablet screens.
Tech Stack Details
Built using Next.js for server-rendered page shells, styled with Tailwind CSS, and powered by real-time WebSocket messaging to instantly dispatch tickets to kitchen monitors.
Performance Audit
Image compression, lazy loaded layout components, and custom cache rules reduced page loading times under 1.2 seconds, with zero layout shift (CLS).
Project Deliverables
- Cinematic ambient particle effects
- Real-time automated order dispatch
- Optimized touch-friendly UI for servers
- Responsive multi-device layout